Shipping policy

Shipping Policy — Westim

Thank you for shopping at westim.shop. Below is our clear and transparent shipping policy.


1. Processing Time

Order handling time: 1–3 business days.
During high-volume seasons, processing may take longer.


2. Estimated Delivery Times

  • United States: 7–15 business days

  • Europe: 7–15 business days

  • United Kingdom: 7–15 business days

  • Canada: 10–20 business days

  • Australia & New Zealand: 10–20 business days

  • Other regions: 10–25 business days

Delivery time varies by country, customs, and local carriers.


3. Shipping Fees

Shipping cost is calculated at checkout based on destination and weight.
You may set free-shipping thresholds depending on your store strategy.


4. Tracking

Once your order ships, we will send you a tracking number via email.


5. Wrong or Incomplete Address

We are not responsible for failed deliveries caused by incorrect addresses provided by customers.
Please double-check your address before checkout.


6. Customs Duties & Taxes

Import taxes and duties may apply depending on your country.
These charges are the responsibility of the buyer.


7. Lost or Delayed Packages

If your package is significantly delayed or lost, contact us and we will assist in resolving the issue.


8. Contact

For shipping questions:
📧 wayne@dramapapa.com